Customer Support
If you need help with an existing workflow or booked service, contact our support team and include your business name, best callback number, and a short description of the issue.
Support Channels
- Email: support@everydaymetrix.com
- Business hours: Monday-Friday, 8:00 AM-5:00 PM Pacific Time
- Urgent production incidents: include URGENT in the email subject line
Response Targets
- Critical service interruption: initial response within 4 business hours
- General support requests: initial response within 1 business day
- Implementation or scope changes: reviewed and scheduled through a written change request
For legal and data-handling terms, see our Privacy Policy and Terms of Service.
