Customer Support

If you need help with an existing workflow or booked service, contact our support team and include your business name, best callback number, and a short description of the issue.

Support Channels

  • Email: support@everydaymetrix.com
  • Business hours: Monday-Friday, 8:00 AM-5:00 PM Pacific Time
  • Urgent production incidents: include URGENT in the email subject line

Response Targets

  • Critical service interruption: initial response within 4 business hours
  • General support requests: initial response within 1 business day
  • Implementation or scope changes: reviewed and scheduled through a written change request

For legal and data-handling terms, see our Privacy Policy and Terms of Service.